• RE: Course change failed

    Hi @Emily, I checked your account and I can see that you've reached the end of the course on both, Spanish and French courses. While this shouldn't be influencing your experience switching between the courses, it might be. I noticed that you had some learning in the Spanish course today, and the French course yesterday. I'm curious to ask how it went for you. I've also noticed that you've been logging in from 3 platforms. If there is still a problem, would you please shoot a message to hello@lingivst.io directly?

    posted in Technical troubles
  • RE: Algorithm acting strange (german version)

    Hi @farat-aydan, I assume we are talking about the EN>DE course you are learning. If so, according to our stats it seems that at the moment you should have ~ 696 words to review. If you see zero in your app, this sounds wrong. Please send a screenshot of the words to review stack to hello@lingvist.io with a brief description of:

    1. what happened just before the words disappeared (e.g. you launched the app, did a few cards, stats reset / something else happened)
    2. what happens now when you restart the app or do a bit of learning?
    posted in Technical troubles
  • RE: What is the plan for future features in Lingvist? +feedback

    Thanks, Max, as mentioned in the email we hope to be able to find a day to chat about your feedback next week.
    We welcome all other learners with constructive feedback to get in touch over hello@lingvist.io.

    posted in Questions
  • RE: Sound doesn’t work on iOS iPhone app

    Hi @Victoria-Lee, if you are using AirPods (wireless headphones), then sound loss is expected at the moment. We are working on having it fixed. If you are using wired headphones, please shoot us an email to hello@lingvist.io and we will walk you through some troubleshooting steps to figure out what could be the case.

    posted in Technical troubles
  • RE: Is there a way to see past progress and statistics?

    Hi Alessandro,

    There is no way to do it in the app, but reach out to hello@lingvist.io and share with my colleagues (in greater detail) what "learning itch"/hypothesis you are trying to address/test by having this overview. Firstly, they will be glad to pass this information to the Product team, and secondly, they try to do their best helping learners whenever help is possible.

    posted in Questions
  • RE: Problem with Speech Input via Headphone

    Hey @nicoschmidt, sorry you were left hanging without a reply for such a long time. I have taken a note of "making paid support option more prominent in the app". But as they say, every cloud has a silver lining.

    If we were to talk about the Bluetooth issue 21 days ago, my response would have been "it is a low priority issue and is not queueing to be fixed". Today the answer is different. After a series of internal debates, and thanks to learners like you who reached out and let us know they are using Bluetooth phones, the priority of the issue has risen, and Product has taken a decision to have it fixed. Testing headphones have been ordered to the office, and our iOS engineer is due to start his investigation.

    posted in Technical troubles
  • RE: Why was card sharing removed on iOS?

    Hi @sofrank, it's great to hear you found the feature valuable. You do not currently see it because our product team is testing out another feature, marking cards as favourites, and for the duration of the experiment, the card sharing feature had to be taken down. When the experiment is over, the feature will likely come back, although might be in a different shape, whatever knowledge will be collected from the experiment.

    posted in Questions
  • Is there a way to see past progress and statistics?

    Hi, is there a way to see the past progress (more than the last 4 weeks)? So seeing new words learned per day, repetitions performed, etc.
    Can the statistics be exported?
    I've been learning with Lingvist for quite some time, and it would be interesting to see how the progress evolved over time.

    posted in Questions
  • RE: German course bug

    @gisberth Hey hey, you are right - in the literal translation 'Willen und' would be there. However, "Will and testament" is a fixed term in English that simply translates to "Testament" in German. It would sound quite weird to say Willen und Testament. And as you are supposed to the learn the word "testament", you shouldn't be missing anything there. 🙂
    I hope that helps.
    All the best, Lisa

    posted in DE
  • RE: German course bug

    @stoil-stoyanov Thanks for pointing it out. I fixed this particular bug and simply changed the sentence for "tapfer". Just to let you know, we are also working on a more wholesome solution to various issues that include synonyms and are using the German course to test these over the next couple months.
    If you notice anything else, please do post here. We love hearing from you! Liebe Grüße, Lisa

    posted in DE