Pay for Unlimited, Ability to Report Bugs in Web App Suddenly Disappeared



  • I pay for Unlimited. I paid by the year, subscribed around the new year this year and my subscription isn't near running out. All other unlimited features are working just fine.

    But I noticed that suddenly the option to report bugs and corrections or problems with the exercises, in-app, has been taken away.

    This is frustrating because I use this feature frequently.

    I have sent two emails to the Lingvist team, who is normally super prompt at responding, but I haven't heard back anything from them this time.

    Has anyone else experienced this? And does anyone know what is up with this?

    I am currently working through the Russian course and there are a lot of minor problems with the course, such as mispronunciations of individual words, especially in the single-word audio, and occasionally wrong cases, and I want to be able to report them so they can be corrected.

    I want this feature to be returned. This might affect my willingness to continue to subscribe once my subscription comes up to expire around year end.


Log in to reply
 

Recent topics: