What can we help you with?


      How do you count mistakes? I only got one letter wrong!

      Based on the positioning of letters, we decode if it is likely to be a typo or a mistake, and, if it was a mistake, whether it was a bad mistake or the kind you can live with. After that analysis, the word is deemed correct or wrong. So, don’t worry if you only got one letter off in a really long word, such as “subscription”. Even though the app will ask you to retype the word as if it were a mistake, it isn’t treated the same way as if you got the whole word wrong.

      special character mistake

      If you made a mistake with a special character (diacritic), we won’t count it as a mistake at the moment.