What can we help you with?
I bought it but I changed my mind. I want a refund!
The steps differ depending on where you bought the subscription, but over all there shouldn’t be a problem to get a refund within the first two weeks.
Here’s how to go about it:
If you bought it on our website
We will refund you right away! Shoot us an email and include your email address that is linked to the Lingvist account (you can see it under Account -> Profile).
If you can, please include the payment confirmation email that you received from us. It has the order number and makes it easy for us to find your purchase fast. Don’t forget to cancel your subscription!
If you bought it on Google Play Store
Here’s how you can request a refund with Google.
If you need to reach out to us, please include your GPA number so we can locate your purchase. Don’t forget to cancel your subscription!
If you bought it on Apple’s App Store
There is no way for us to access your order information with the App Store. All refunds and cancelations are managed by Apple. Here’s where you can request a refund. Don’t forget to cancel your subscription!